SUCCESSFULLY COMMUNICATING

Given the current landscape in the global economy and the effect it was having on our business, initiating major changes in our organization became necessary to remain competitive.  Successfully Communicating was the vendor of choice selected to provide services supporting our change management training needs.  Heather Keller’s educational background, professional experience and impeccable record of success with past clients proved to be the right combination for a seamless, first-rate experience.  Successfully Communicating’s product, coupled with Heather’s professional delivery, provided exactly what our team needed in order to proceed with the strongest foundation for success. This training played an integral role in the significant organizational change that was introduced to our company and we were very fortunate to have relied on Successfully Communicating’s services as the catalyst for this initiative.

 

- Ginger Seyfried, Learning and Development Manager, Triumph Air Repair

 

 

 

Dr. Keller very successfully custom tailored her training to fit the specifics of our team while working under very tight time constraints. Her personal approach and expertise professionally guided our team to a higher level of appreciation and interactive communications skills that we are now applying to our every day work environment. The best testimony is the team unanimously requesting more training opportunity with Dr. Keller.

 

- Gene Katz, Business Development Manager, General Dynamics

 

 

 

Heather is truly an exceptional facilitator, her presentation style is very engaging and puts attendees at ease. The customized communications workshop that Heather presented at the Troon Golf International Management Conference was well researched, engaged the audience and provided our employees with information that will allow our employees and organization to be more successful.

 

- Deb Johnson, Director of Human Resource Development, Troon Golf

 

 

 

Heather has provided independent consulting services for the City of Goodyear. She has presented Change Management specifically for our Professional Development Series, a program for supervisors and aspiring supervisors, as well as for our executive team of fifteen. I have scheduled her out this year to provide training in various other topics since she is so well-received. Heather is a consummate professional and handles the administrative side of the class well. Her presentations are engaging and intelligent. It is clear that she does her research before making presentations. Her materials never contain typographical errors and are grammatically impeccable. She is able to convince even the most recalcitrant of participants to participate and apply the information during her sessions.

 

- Sondra Healy, Employee Development Manager, City of Goodyear, AZ

 

 

 

Air Evac utilized Heather during our quarterly managers training. The teams consist of several different disciplines to include aviation, clinical, maintenance, and administration, in which Heather’s ability to keep the diverse team involved and attentive was remarkable. An overall appreciation and satisfaction for Heather’s presentation was expressed by the team. We had a positive experience and do recommend Heather for your organization.

 

- Paul Julander, Program Director, Air Evac Services

 

 

 

We had reviewed the work of several other trainers but chose to work with Dr. Keller because of her approach to formulating the training to our needs. Her responses to our requests were always quick, complete and easy to understand, and resulted in quality training sessions. Dr. Keller was a pleasure to work with. The materials she provided for the classes were very applicable to the training, and our managers are using the tools introduced in the training.  

 

- Wilma Himel, Assistant Director of Administration, State of Arizona

 

 

 

Heather Keller has presented Grammar for the Business Professional and Writing for the Business Professional to City of Phoenix employees. She consistently has the highest evaluation scores of any outside trainer we have used. In my opinion she is thorough, professional, and very well prepared. Comments made by employees who have attended her classes acknowledge her high level of skills and knowledge. She is engaging, positive, and never boring regardless of the subject. Her materials reflect the professional that she is and we will continue to use her whenever possible for these classes and others as we expand our offerings.

 

- Linda Johnson, Personnel Supervisor Employee Development, City of Phoenix

 

 

 

I am extremely grateful for your participation in the ASU noon lecture series. Your presentation was well-received by and of great benefit to our audience. Your expertise, talent, and commitment to learn will go far toward helping others improve their lives at work and home. Thanks for an excellent program. It was certainly a pleasure to work with you.

 

- Chris Kyselka, Office of the Vice President and Executive Vice Provost, Arizona State University