This interactive workshop will enable you to explore the knowledge, skills, and attitudes that lead to exceptional customer service. You'll have the opportunity to discuss the positive results that come from delivering from-the-heart service to your customers. Working with your peers, you'll be able to identify, establish, and implement the types of behaviors that contribute to the success of your customer service efforts!
Download the PowerPoint Slides HERE and bring them with you to the workshop.
Download the Participant Workbook below and bring it with you to the workshop.
Missed the workshop? No problem! Click HERE to access it.